pr2-eugin
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Poster here to attract a larger audience base !
Hello all,
As my title says it all. Is that even possible? My Landlord's computer recently had an attack from a virus called CryptoLocker. Apparently it claims that all (Excel and word) files on the computer including ones that were on a removable disk (that was connected at the time of attack) has been encrypted. It says encrypted, but technically it is not. It has just corrupted the files. Not sure how to go around fixing it. He is quiet old and does not know anything about having multiple backups. So he is at loss, so am I. I thought to give a helping hand...
The above are the two errors that come up for all the documents. The virus has been removed using multiple malware/antivirus program. Unfortunately none of the documents could be recovered.
I am trying almost everything that could be found on the internet, the only thing I have not tried is complete uninstall of the MS package. The problem is he does not have the Key to the MS office package. So reinstallation would be a pain.
I have followed most of the steps provided on:
http://www.techrepublic.com/blog/10-things/10-plus-ways-to-recover-a-corrupted-word-document/ (except for step 10, I am looking at 3rd party softwares right now)
http://office.microsoft.com/en-gb/w...text-from-a-damaged-document-HP005189610.aspx
http://support.microsoft.com/kb/918429
All proved to be in vain !
Has anyone had this kinda attack. Is there any hope for recovering?
Hello all,
As my title says it all. Is that even possible? My Landlord's computer recently had an attack from a virus called CryptoLocker. Apparently it claims that all (Excel and word) files on the computer including ones that were on a removable disk (that was connected at the time of attack) has been encrypted. It says encrypted, but technically it is not. It has just corrupted the files. Not sure how to go around fixing it. He is quiet old and does not know anything about having multiple backups. So he is at loss, so am I. I thought to give a helping hand...
The above are the two errors that come up for all the documents. The virus has been removed using multiple malware/antivirus program. Unfortunately none of the documents could be recovered.
I am trying almost everything that could be found on the internet, the only thing I have not tried is complete uninstall of the MS package. The problem is he does not have the Key to the MS office package. So reinstallation would be a pain.
I have followed most of the steps provided on:
http://www.techrepublic.com/blog/10-things/10-plus-ways-to-recover-a-corrupted-word-document/ (except for step 10, I am looking at 3rd party softwares right now)
http://office.microsoft.com/en-gb/w...text-from-a-damaged-document-HP005189610.aspx
http://support.microsoft.com/kb/918429
All proved to be in vain !
Has anyone had this kinda attack. Is there any hope for recovering?
Attachments
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openErr.jpg
