Minty
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- Jul 26, 2013
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This is more of a puzzled search for an explanation than a specific request for help.
About 10 days ago, one of my internally distributed databases lost the printer settings for every report saved in it. This meant approximately 15 reports designed for a set of specific label printers all decided to simply start printing to the default (A4) printer. Initially I thought it was something I had done, as only a couple of the labels were used, so I fixed them. Then another user who had been on holiday ran an update and reported the same issue with a bunch of other customised labels reports.
I hadn't touched most of these reports for months if not a few years, but without fail they all "reset".
Luckily I have a rigorous backup regime and hadn't changed any of the reports, so simply deleted all of them in my master copy and re-imported from a older working backup.
I can't see how this would occur so "silently"? The defective reports all had the same date/time modified (5th October) but I can't tie that down to any local updates or similar activity .
Has anyone any suggestions as to a possible cause? Just so I can try and avoid the problem again. It's a particularly pain in the butt as if you don't have the named label printer attached, you can't easily recreate the correct page setup.
About 10 days ago, one of my internally distributed databases lost the printer settings for every report saved in it. This meant approximately 15 reports designed for a set of specific label printers all decided to simply start printing to the default (A4) printer. Initially I thought it was something I had done, as only a couple of the labels were used, so I fixed them. Then another user who had been on holiday ran an update and reported the same issue with a bunch of other customised labels reports.
I hadn't touched most of these reports for months if not a few years, but without fail they all "reset".
Luckily I have a rigorous backup regime and hadn't changed any of the reports, so simply deleted all of them in my master copy and re-imported from a older working backup.
I can't see how this would occur so "silently"? The defective reports all had the same date/time modified (5th October) but I can't tie that down to any local updates or similar activity .
Has anyone any suggestions as to a possible cause? Just so I can try and avoid the problem again. It's a particularly pain in the butt as if you don't have the named label printer attached, you can't easily recreate the correct page setup.