Hi There,
It's been a little while since I have posted on here so hopefully someone might be able to help me with my predicament.
I am trying to create a Complaints Tracker to ensure we keep to our SLAs.
I want the database to return a 'Deadline' date for feedback to customer but based on the Category and taking into account Weekends.
I have created an expression to calculate this within a query, but it doesn't capture weekends. My current expression is;
Deadline: IIf(IsNull([Category]),"",IIf([Category]="Category 1",[Date Received]+2,IIf([Category]="Category 2",[Date Received]+4,IIf([Category]="Category 3",[Date Received]+6,0))))
I've been looking all over the internet but unsure what search term to use, everything I find is about datediff but I don't believe this function would be suffice for what Im after......help! haha!
Any advice would be much appreciated. I'm getting better with VBA now so if that's a better route, more than happy take advice
Kind Regards
Stuart
It's been a little while since I have posted on here so hopefully someone might be able to help me with my predicament.
I am trying to create a Complaints Tracker to ensure we keep to our SLAs.
I want the database to return a 'Deadline' date for feedback to customer but based on the Category and taking into account Weekends.
I have created an expression to calculate this within a query, but it doesn't capture weekends. My current expression is;
Deadline: IIf(IsNull([Category]),"",IIf([Category]="Category 1",[Date Received]+2,IIf([Category]="Category 2",[Date Received]+4,IIf([Category]="Category 3",[Date Received]+6,0))))
I've been looking all over the internet but unsure what search term to use, everything I find is about datediff but I don't believe this function would be suffice for what Im after......help! haha!
Any advice would be much appreciated. I'm getting better with VBA now so if that's a better route, more than happy take advice
Kind Regards
Stuart