Originally Posted by Mark_
Oddly, this is one piece I often don't do. Rather, I prefer sitting with a few employees to see HOW they fill out the form (order for fields) rather than see what manager expect them to use. It has often been very entertaining to see the first field on a form filled in last (and finding out it isn't actually USED anyplace else) and be told "Its just how we do it".
Always with the employees, never the manager except for long enough to be polite
In my experience, managers seldom know what’s really required...