Solved Citrix database display issue.

[Marshall Brooks]

This will be hard to explain and I know the workaround, so I could just live with it.

My database forms have a background image. The settings for the image are:

The issue is that if I open the Citrix desktop in windowed mode, then open Access, then switch the desktop to full screen mode, the picture only covers the upper left 3/4's of the screen. The rest of the background is gray - including some of the button backgrounds. Oddly, this happens even if the form isn't initially open.

Here's a partial screenshot:

The "black" background to the left isn't really black, but that portion of the background image is. The gray should not be there.

It doesn't seem to affect anything, but it looks unprofessional.

If I open the Citrix desktop in Full screen mode and open Access and then switch to windowed mode, it works fine.

Also, I opened the database locally and I normally use 1920x1080 resolution at 125% scaling, but I adjusted the scaling to 150% and 100% and I couldn't recreate the issue. The background seemed to stretch normally.

 

[Marshall Brooks]

Solved - this was a Citrix settings issue:

If I change Preferences>Display from "Best Size (Recommended)" to "Actual Size", the issue goes away.