And the hits just keep on comin'...

[Uncle Gizmo]

Has it been on the help tab for long?

That's the best place for it if you don't want anybody to use it, because anybody with experience with MS Access knows that there's no point in accessing the "help"...

 

[isladogs]

What version is that?
I have A365 version 2311 and mine looks like this:

The QAT icons in your screenshot are inactive but should change appearance when activated.
Note the difference between e.g. the Undo & Redo icons in my screenshot

As a further variation, when in the Backstage view, clicking the Feedback item below Account opens the same Feedback panel as in post #16.
However, when the backstage is open clicking the menu bar icon that I highlighted in post #19 opens this form instead.

 

[Pat Hartman]

I didn't notice that I had only the Nav pane open.