Bitcoin from what I can see, works in much the same way as most of the other companies do on the internet.
If anything goes wrong, you'll never get in touch with anyone and you are totally on your own. They are keen to take your money but prefer to remain anonymous, or unavailable after the sale. A bit like dealing with Amazon et al, when something you bought from them is DOA. You will receive a DoNotReply email telling you that your complaint has been looked into and dismissed, so tough. If they have a contact telephone, you will simply be left on the line. If someone who hasn't been struck down by Covid bothers to answer, they will transfer you to the 'correct department', so you can continue to hear just how busy they are today with their high call volume.
In summary only put money into Bitcoin or the the others that you are prepared to lose when, or if it all goes bad. If you see some profit take it.