Hi all,
My current database (built with a lot of help and sample code form this site..thankyou to all for their advice) tracks the escalations we receive into the business but as we have used it more and more I have started experiencing a massive performance issue.
I basically have a main table that captures the basic details, reference, product, escalation source, escalation reason etc, and these are captured from combo box selections (so only capturing the id numebr of the row in the combo box)
My main problem seems to be a table I have that we have linked, via the unique escalationID, that we cna add notes for each escalation.
So for instance a particular escalations can 1 or 50 notes (or more) depending on the work involved to resolve.
This table now has thousands of entries and is about 10Mb on it;s own.
It seems that when I open my bound forms the query is having to scan not only the main table, but also all of the notes in the journal table.
My question is,
Would I be better to -
1 - Use unbound forms and pull the data via a recordset call or
2 - could I use a query that captures everything for only the open escalations and then have my main form query that query or
3 - have the form load but do not link the journal table and have the form pull the data in seperately ?
Hope that makes sense and appreciate any help on this one.
MattP
My current database (built with a lot of help and sample code form this site..thankyou to all for their advice) tracks the escalations we receive into the business but as we have used it more and more I have started experiencing a massive performance issue.
I basically have a main table that captures the basic details, reference, product, escalation source, escalation reason etc, and these are captured from combo box selections (so only capturing the id numebr of the row in the combo box)
My main problem seems to be a table I have that we have linked, via the unique escalationID, that we cna add notes for each escalation.
So for instance a particular escalations can 1 or 50 notes (or more) depending on the work involved to resolve.
This table now has thousands of entries and is about 10Mb on it;s own.
It seems that when I open my bound forms the query is having to scan not only the main table, but also all of the notes in the journal table.
My question is,
Would I be better to -
1 - Use unbound forms and pull the data via a recordset call or
2 - could I use a query that captures everything for only the open escalations and then have my main form query that query or
3 - have the form load but do not link the journal table and have the form pull the data in seperately ?
Hope that makes sense and appreciate any help on this one.
MattP