I have built a database for a client which they have been using for quite some time. Recently they had some sort of issue which prompted them to uninstall and reinstall Office 365 on their machines. Unfortunately, they installed the 64 bit version and the database was built using the 32 bit version and they are now getting the error telling them that they can't open the database.
In the past, this would not have been much of an issue, but now Microsoft, in its infinite wisdom, has removed the ability to uninstall an individual Office program, you have to uninstall ALL of Office. I could be wrong on this, but this appears to be the case.
I am trying to figure out the best course of action here. I am very reluctant to have them completely uninstall Office again and have to reconfigure everything. That would be a nightmare.
It appears my options are as follows:
1. Uninstall/reinstall Office (worst case)
2. Convert the database on my end to 64 bit. I honestly don't know if this is even possible
3. Recreate the database and package it with Access runtime
4. Host the database remotely and have them access it in a virtual environment of some sort
5.???
Have any of you encountered a similar problem/situation?
Any ideas/suggestions/recommendations?
I'm all ears.
In the past, this would not have been much of an issue, but now Microsoft, in its infinite wisdom, has removed the ability to uninstall an individual Office program, you have to uninstall ALL of Office. I could be wrong on this, but this appears to be the case.
I am trying to figure out the best course of action here. I am very reluctant to have them completely uninstall Office again and have to reconfigure everything. That would be a nightmare.
It appears my options are as follows:
1. Uninstall/reinstall Office (worst case)
2. Convert the database on my end to 64 bit. I honestly don't know if this is even possible
3. Recreate the database and package it with Access runtime
4. Host the database remotely and have them access it in a virtual environment of some sort
5.???
Have any of you encountered a similar problem/situation?
Any ideas/suggestions/recommendations?
I'm all ears.