Hello,
I'm looking for some guidance on this one.
I have a table, tblDailyCalls, that contains agent_name, date, calls_ answered, and talk_time. Ideally on a form, the user will select an agent, enter the date range in txtStartDate and txtEndDate and a report opens to show what the total amount of calls and talk time is for that date range.
All I've managed so far is doing a simple expression on the report itself to sum the fields I want. But my method returns every date in the range. I would like to only display the total.
I've been trying with Totals in the query and crosstab queries but am not familiar with them, so any suggestions on where to start would be appreciated.
Thanks,
Ryan
I'm looking for some guidance on this one.
I have a table, tblDailyCalls, that contains agent_name, date, calls_ answered, and talk_time. Ideally on a form, the user will select an agent, enter the date range in txtStartDate and txtEndDate and a report opens to show what the total amount of calls and talk time is for that date range.
All I've managed so far is doing a simple expression on the report itself to sum the fields I want. But my method returns every date in the range. I would like to only display the total.
I've been trying with Totals in the query and crosstab queries but am not familiar with them, so any suggestions on where to start would be appreciated.
Thanks,
Ryan