msoadfsb.exe - Application Error

prasadgov

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Hi,

I get this error sporadically.

1742994869718.png


This is a button on my Access application which creates and sends a pdf through Outlook. What is this Outlook error due to? we have Office 365 and not a older Office version. Is it because of a slow PC? How to fix this?

TIA
 
Is this app trying to send a file through "New Outlook" ? Because so far as we have heard, New Outlook is not compatible with Component Object Model (COM) programming that would occur if you used an Outlook Application Object. It is unclear exactly what the New Outlook will or won't do for certain other non-App-Object functions.

You should note that it is an "Exception" breakpoint, which means that the CPU's hardware got involved during the attempt to execute some instruction, probably a hard-coded "BREAKPOINT" instruction. This differs from errors such as "data type mismatch" or "missing operator" where software checks for initial conditions before executing something. Several different internal errors can be triggered this way but they have different error codes. For instance, a memory reference to a non-existent location is error 0x80000005, not ...0003. This ...00005 error depends on the way that Windows (and DOS before it) implemented breakpoints. It involved insertion of a breakpoint instruction in place of a given instruction, which caused a particular kind of CPU trap to be triggered, interrupting normal program flow. What else happens after that gets kind of complex, but the idea is that there is a specific instruction involved.

This particular error could also be caused by a corrupted VBA module, so a decompile/recompile sequence might help. No promises, though.


However, if the problem is actually that you are suddenly and unexpectedly using New Outlook, the only solution is to somehow revert to Old ('scuse me... Traditional) Outlook. Since I DON'T have New Outlook, I can't tell you much more than that and must defer to my colleagues for how to accomplish that switch-back and how to detect which Outlook you are running.
 
I'll try the decompile/recompile sequence since reverting to an old Outlook version is ruled out because we are part of a large organization.
 
As doc says - If by that you mean you are using new outlook then decompile/ recompile won’t solve the problem. New outlook does not work with vba/macros whether you are in access, excel, word etc

Also be aware of terminology- there is no such thing as ‘old’ outlook, the correct term is ‘classic’ outlook, new outlook is a web based application
 
Just googled ‘msoadfsb’ and returned a number of threads suggesting a fix - looks like most will be down to your IT department to fix

 
Always amazed why O/Ps never think of that. :(
As the previous poster mentioned, it is left to the IT folks and since we are a part of a large organization that has a more than 1000 employees, they cannot just do it for one team
 
That is besides the point.
You could have just as easily carried out the same checks as @CJ_London did, regardless of whether the IT dept need to implement any fixes.
 

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