Different sides of the same coin. It's actually a crap shoot. Some mutations are beneficial Some are detrimental. Some are indifferent. All of them COULD lead to diversification. But the detrimental ones probably won't. The catch is that there are levels of diversification. When Man descended from the trees, we began a path of speciation that led to us being different from (and non-fertile with) our primate cousins. However, the diverse appearance of humans that is often incorrectly referred to as "race" is in fact not due to race. (Proof? Grandchildren of mixed marriages are fertile and still produce human children.)
By contrast, consider the mule, which is the mating of a male donkey and a female horse. Most mules are sterile because the two "parents" have different numbers of chromosomes (one has 62, the other has 64). But both descended from their common ancestor, eohippus.
The corona virus family includes lots of animal diseases but also hits humans with the common cold, SARS, MERS, COVID-19, ... this list goes on. They are all different but they all affect the human respiratory system.