I have a bound form that is used to approve or deny billing adjustments. I have a simple unbound combo box on the form that has two values ("Approved";"Denied") that was left unbound so that the data does not append to SQL until the user clicks the submit button. This form/database has been used by 50+ users without issue, but one user is now having an issue with the combo box. When she clicks the arrow on the combo box the list is not showing. When she types 'A' the field will populate with "Approved" but the form doesn't seem to recognize the value and she is unable to click the submit button. For all other users they are able to view the list of options and select one without issue.
There is no vba or macros that feed this dropdown so I am not sure what would cause it to stop working, and only for one specific user. The user is consistently able to navigate forms to get to this step in multiple copies of the database, but has not been able to operate the dropdown.
Does anyone know what issue could cause this?
There is no vba or macros that feed this dropdown so I am not sure what would cause it to stop working, and only for one specific user. The user is consistently able to navigate forms to get to this step in multiple copies of the database, but has not been able to operate the dropdown.
Does anyone know what issue could cause this?