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I would like to question what the reason for an unintentional modification is.
Having worked as a tier III support person (as one of many duties) for the U.S. Navy Enterprise Data Center, I can tell you the simplest reason: PICNIC. That was our acronym for "problem in chair, not in computer." People do things and then realize .... "Whoops!" When your staff includes a low-wages clerk who hasn't gone through college but instead gets a REALLY short introductory session on how to use a computer, you have to take into account that they WILL screw up. You can put a LOT of smarts into your application, but the end result will still be that end users are THE BEST stress test you can find for any code. Murphy's Law is based on the simple fact that your end users are humans and humans make mistakes.