BT HOMEHUB & Network has beaten me.

[viciousemu]

Hi I need some help (you probably guessed that me being on here and all)
Anyway always try to sort my own issues but I have been outwitted by my network.

I am using a BT Home Hub (DSL Router also with wireless) that was wired (ethernet) to both my PC & Networked (Lanier 2138) printer. I installed BT Vision (IPTV package which is essentially the same as Microsoft MediaRoom) and being IPTV it required one of my ethernet ports.

This meant that my Printer lost out to my new IPTV system. Naturally I could conitunally swap the connection but figured it would make more sense to purchase a 5 Port Ethernet Switch (Netgear 10/100 Mbps FS605). I disconnected my PC from the router and with a patch lead connected the new Switch to my router using 'LAN PORT 1' on the switch (I know that shouldn't make a difference but you should know that I have tried all ports to no avail). I then connected the PC to Port 2 on the Switch and finally the printer to Port 3 on the Switch.

Booted everything up and PC connects to the internet and home network fine (have a laptop also on the network via wireless which has always been fine) but no luck on the printer. I CAN'T PRINT!

Evertime I try & print from either the laptop or the desktop it just timesout and generates an error message "Cannot Connect To The Device".
Now where it gets odd is that I can ping the printer fine using CMD command ping 192.168.1.66 (has always been the IP address) yet cannot print. I have tried creating new ports in the properties of the printer (control panels) but no luck what-so-ever.

I am running Windows XP SP2 and am at a loss, any help anyone can provide will help me greatly.

 

[Minkey]

I know it's been a while since you posted this but one thing I'd suggest if you haven't tried this already is to remove and then add you printer again - they are funny like that.

 

[jaytheguru]

Hi I need some help (you probably guessed that me being on here and all)
Anyway always try to sort my own issues but I have been outwitted by my network.

I am using a BT Home Hub (DSL Router also with wireless) that was wired (ethernet) to both my PC & Networked (Lanier 2138) printer. I installed BT Vision (IPTV package which is essentially the same as Microsoft MediaRoom) and being IPTV it required one of my ethernet ports.

This meant that my Printer lost out to my new IPTV system. Naturally I could conitunally swap the connection but figured it would make more sense to purchase a 5 Port Ethernet Switch (Netgear 10/100 Mbps FS605). I disconnected my PC from the router and with a patch lead connected the new Switch to my router using 'LAN PORT 1' on the switch (I know that shouldn't make a difference but you should know that I have tried all ports to no avail). I then connected the PC to Port 2 on the Switch and finally the printer to Port 3 on the Switch.

Booted everything up and PC connects to the internet and home network fine (have a laptop also on the network via wireless which has always been fine) but no luck on the printer. I CAN'T PRINT!

Evertime I try & print from either the laptop or the desktop it just timesout and generates an error message "Cannot Connect To The Device".
Now where it gets odd is that I can ping the printer fine using CMD command ping 192.168.1.66 (has always been the IP address) yet cannot print. I have tried creating new ports in the properties of the printer (control panels) but no luck what-so-ever.

I am running Windows XP SP2 and am at a loss, any help anyone can provide will help me greatly.

Oki, so lets summarise it, you connected switcher to the router. The pc and laptop is connected to the switcher. What about the printer? is it connected to the switcher or directly to the router?. If it is connected to the switcher, you need to check the printer ip address again.
The issue sounds like a ip range problem. The BT HUB and Switcher range must be different. If they are the same range and you can ping the printer (which you can as mentioned above) then I would suggest to uninstall the printer from the system and reinstall it. This should fix the problem. Changing the tcp port from printer properties wont do anything.

so, Uninstall the printer from the computer and laptop. Reset the printer ip address from the printer so that it detects a new ip address. Then when installing the printer onto the machine, check the option "force ip address over host name" and install it.

Please let us know if this works.

Kind Regards