dkmoreland
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- Yesterday, 22:42
- Joined
- Dec 6, 2017
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- 129
To facilitate the import of an Excel file, I am using a button on a form to open a Windows dialog to allow the user to select the file to import. Once they select the file and close that dialog, another button click actually does this import.
This all works great except on two particular computers. On these particular machines, the button click will not open the file dialog. There is no error message but the window does not open. If they manually type in the file name, the import works just fine. But, that file dialog will not open on these two computers.
Both of these machines are running Windows 10 with Office 365. They are laptops with external monitors connected and running an expanded desktop. Another oddity - another laptop with the exact same setup will open that file dialog just fine. And every other Windows/Office version combination we've got also works.
I've tried using Alt Tab to cycle through the open windows just to see if that file dialog is hiding anywhere but it is not open anywhere that I can see.
Is anybody aware of any Windows 10 / Office 365 issues that might cause such behavior?
Any and all advice, suggestions and wild guesses are welcome.
Thanks in advance!
:banghead:
This all works great except on two particular computers. On these particular machines, the button click will not open the file dialog. There is no error message but the window does not open. If they manually type in the file name, the import works just fine. But, that file dialog will not open on these two computers.
Both of these machines are running Windows 10 with Office 365. They are laptops with external monitors connected and running an expanded desktop. Another oddity - another laptop with the exact same setup will open that file dialog just fine. And every other Windows/Office version combination we've got also works.
I've tried using Alt Tab to cycle through the open windows just to see if that file dialog is hiding anywhere but it is not open anywhere that I can see.
Is anybody aware of any Windows 10 / Office 365 issues that might cause such behavior?
Any and all advice, suggestions and wild guesses are welcome.
Thanks in advance!
:banghead: