Blum Blum Shub
New member
- Local time
- Today, 10:07
- Joined
- Sep 11, 2003
- Messages
- 6
Hi guys. This is a great board, I'll be reading and posting here a lot, I think.
Here's my problem:
I need a solution that will combine features of CRM software, customer support software, fault logging/reporting and also invoice customers on a monthly basis, automatically. Some of the output will need to go straight to email, some will be mail merged, probably to Word.
It might also have to link into an accounting package such as Sage.
I've looked at Act, Goldmine, Maximize and a few other off the shelf packages, and a couple of semi-bespoke things. Frankly I'm quickly facing the fact that I'm going to have to write this software myself.
I'm not a newbie with Access, but I'm sure as hell no pro either.
After all that longwinded crap, there's a simple question...
Is Access cabable of this kind of stuff?
Thanks guys,
Blum
Here's my problem:
I need a solution that will combine features of CRM software, customer support software, fault logging/reporting and also invoice customers on a monthly basis, automatically. Some of the output will need to go straight to email, some will be mail merged, probably to Word.
It might also have to link into an accounting package such as Sage.
I've looked at Act, Goldmine, Maximize and a few other off the shelf packages, and a couple of semi-bespoke things. Frankly I'm quickly facing the fact that I'm going to have to write this software myself.
I'm not a newbie with Access, but I'm sure as hell no pro either.
After all that longwinded crap, there's a simple question...
Is Access cabable of this kind of stuff?
Thanks guys,
Blum